1. Introduction

At MOAADI, we value your privacy and are committed to protecting your personal data in accordance with the Personal Data Protection Law (PDPL) of the Kingdom of Saudi Arabia.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use the MOAADI platform and related services.

2. Information We Collect

Depending on how you use our platform, we may collect:

• Full Name
• Company or Organization Name
• Email Address
• Mobile Number
• Account Type
• Profile Information
• RFQs and Quotations
• Communications with our support team
• Device, browser, and technical information
• Cookies and usage analytics

We collect only the information necessary to provide our services.

3. Why We Collect Your Information

Your personal information may be used to:

• Create and manage your account
• Connect buyers and suppliers
• Process RFQs and quotations
• Improve our services
• Respond to customer support requests
• Protect the security of the platform
• Meet legal and regulatory obligations

4. Legal Basis for Processing

MOAADI processes personal data only where permitted under applicable Saudi laws, including where:

• You have provided your consent.
• Processing is necessary to provide our services.
• Processing is required to comply with legal obligations.
• Processing is necessary for legitimate business purposes permitted by law.

5. Sharing Your Information

We do not sell your personal data.

Your information may be shared only:

• With buyers or suppliers where necessary to facilitate procurement.
• With trusted service providers supporting our platform.
• When required by Saudi law or a competent authority.

6. Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal requirements, resolve disputes, and protect our legal rights. When personal data is no longer required, it will be securely deleted or anonymized.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction.

Although we strive to maintain high security standards, no internet-based service can guarantee absolute security.

8. Your Rights

Subject to applicable Saudi laws, you may have the right to:

• Know why your personal data is being collected.
• Access your personal data.
• Request correction of inaccurate or incomplete information.
• Request deletion of personal data where legally applicable.
• Withdraw your consent where processing is based on consent.

9. Cookies

MOAADI uses cookies and similar technologies to:

• Improve website performance.
• Remember your preferences.
• Enhance user experience.
• Analyze website traffic.

You may manage cookie preferences through your browser settings.

10. Third-Party Services

Our platform may contain links to third-party websites or services. MOAADI is not responsible for the privacy practices or content of external websites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page together with the updated revision date.

12. Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us through our Contact Us page or by emailing: